Accessibility

Accessibility Access at The Clapham Grand London.

Our standard offering for access customers is one free full-price ticket and an additional complimentary ticket for a PA. Please contact the venue before purchasing any tickets – info@claphamgrand.com. As we work with multiple ticketing platforms, we will advise you on how best to purchase and availability – and answer any additional questions you may have.

If you require accessibility assistance to enter the building we offer priority entry for you to arrive 15 minutes before the doors open for a show,  we we have time to find a suitable space inside the venue. Please contact us in advance to arrange this.

There is level access into the venue via the doors on the right hand side as you look at the building. The accessible viewing area is located on the ground floor, between the main bar area and the dancefloor. Once inside, there are no steps and easy access to two bars and both male and female toilets – as well as our gender-neutral access toilet. There are great sight lines to the stage.

For wheelchair and mobility scooter users – we have a small ramp which we use at the side of the building to go over one small step into the stalls auditorium. The ramp has a weight limit 180kg (roughly 28.5 stone). Please email info@claphamgrand.com if you are unable to move from your wheelchair/scooter and believe the weight combination to be an issue for the ramp. We do have alternate ways of getting you into the building safely.

Please note there is no level access to all areas of the venue, The Grand is an old Victorian Theatre (no lifts) and there is no access to the main dance floor for wheelchairs, or the balcony/circle area.

Our access cubicle is wide enough to accommodate a standard sized manual wheel chair, with room to manoeuvre. There is step free access to both male and female toilets. If you have a larger motorised chair, please contact the venue directly and we will provide as much information as possible to help you make an informed decision before attending the venue.

The smoking area is located at the front of our venue. If a person using a wheelchair wants to go outside to smoke, just speak to a member of staff in the reception area, and they will assist you.

We look forward to seeing you here for a show – if you have any more questions at all don’t hesitate to contact us.