There is level access into the venue via the doors on the right hand side as you look at the building.
People with disabilities are offered priority entry and are asked to arrive 15 minutes before the doors open for a show, so that you have time to find a suitable space inside the venue.
The accessible viewing area is located on the ground floor, between the main bar area and the dancefloor. Once inside, there are no steps and easy access to two bars and both male and female toilets. There are great sight lines to the stage.
However, please note there is no level access to all areas of the venue, The Grand is an old Victorian Theatre (no lifts) and there is no access to the main dance floor for wheelchairs, or the balcony/circle area.
Our toilet cubicles are wide enough to accommodate a standard sized manual wheel chair, with room to manoeuvre. There is step free access to both male and female toilets. If you have a larger motorised chair, please contact the venue directly and we will provide as much information as possible to help you make an informed decision before attending the venue.
The smoking area is located at the front of our venue. If a person using a wheelchair wants to go outside to smoke, just speak to a member of staff in the reception area, and they will assist you.