Our Covid Safety & Seating
All shows between the 17th May and 20th June will take place within the most recently issued guidelines – please see below for an overview. If you gave an questions at all don’t hesitate to contact us!
Please note, as per the guidelines, all party members must log in via the NHS Track and Trace app or alternatively register their details with us.
It is likely that non-distant shows will start to be introduced from June 21st. The guidelines for this haven’t been released yet but when they are we will of course act accordingly and notify any ticket holders!
We cannot wait to welcome you back with open arms!
May 17th – June 21st Covid Shizz
All our tickets are for groups/bubbles under 6 people 
All shows are fully seated, with no singing or dancing allowed. Just waiting till June 21st for that! 
Physical distancing throughout the venue, and trading below 50% of our Capacity 
Face masks until seated (we have spares if caught short!) 
Table service for drinks 
ALL the anti-bac 
Track & trace baby (or register with us if you don’t have the app) 
Temp checks on entry! 
Government approved pilot live show 
As we are a Theatre a substantial meal isn’t required for us to serve alcohol as we will be under 50% our capacity with physical distancing measures in place 
Following guidelines The Clapham Grand will be allowed to have performances after 10pm if they start before 10pm, as long as our bars stop serving at 10pm 
Any questions at all hit us up – info@claphamgrand.com – we’re here to give you the safest & best night out!
CLOAKROOM
Unfortunately, due to the nature of Covid compliance, we are unable to operate a cloakroom, so you will be required to keep your coats and bags on you. Please do not bring anything larger than a rucksack with you and if this is unavoidable, please contact the venue on either 020 7223 6523 or info@claphamgrand.com
FOOD & DRINK
We have a full drinks menu available with table service alongside snacks (mmm, Monster Munch!) and hot food (Nachos, Hot Dogs and Vegan Options). All can be ordered from your seat via our app. More details can be found HERE
QUEING & SECURITY MEASURES
We have implemented new security measures in order to keep you as safe as possible when visiting. Please keep two metres apart from others when queuing (we have stickers on the floor to help). Masks must be worn when entering and travelling around the building but you can take them off when sat in your seat. Temperature checks are issued upon entry. We also ask that you travel light then visiting us and you arrive as close to doors opening as possible, so we can get you all in in time for the show!
Due to distancing our toilets will have a limited capacity, so please bear with us, especially in the interval, if there is a queue.
COVID CANCELLATIONS – BUY WITH CONFIDENCE
In the event of a show cancellation due to Covid restrictions, we will reschedule the event and transfer your tickets over. If we cannot reschedule the show or you cannot make the new date, we will give a full refund, minus the booking fee.
SEATING
THE STALLS & ROYAL BOXES
A Pair Of Seats
Includes two tickets, giving entry for two people, sat next to each other on cushioned chairs on the ground floor of the venue.
You will automatically be allocated best available seats within this section of the venue.
Please arrive no later than 30 minutes after doors open to give us time to get you seated before the show.
Please all arrive together in your group with your tickets activated and ready for scanning.
Includes £1 restoration levy.
A Table Of Four
Four tickets sat together at a table on the ground floor of the venue.
You will automatically be allocated best available seats within this section of the venue.
Please arrive no later than 30 minutes after doors open to give us time to get you seated before the show.
Please all arrive together in your group with your tickets activated and ready for scanning.
We will hold lead ticketholder contact details for 21 days as part of NHS Track & Trace.
Includes £1 restoration levy.
A Royal Box
Four or Three tickets sat together in your own private box overlooking the stage.
You will be automatically allocated the best available box.
Please arrive no later than 30 minutes after doors open to give us time to get you seated before the show.
Please all arrive together in your group with your tickets activated and ready for scanning.
We will hold lead ticketholder contact details for 21 days as part of NHS Track & Trace.
Includes £1 restoration levy.
SEATING
THE CIRCLE (OF LIFE)
A Pair Of Seats
Includes two tickets sat next to each other in the front three rows of the circle.
You will automatically be allocated best available seats within this section of the venue.
Please arrive no later than 30 minutes after doors open to give us time to get you seated before the show.
Please all arrive together in your group with your tickets activated and ready for scanning.
We will hold lead ticketholder contact details for 21 days as part of NHS Track & Trace.
Includes £1 restoration levy.
A Booth For Two
Includes two tickets sat next to each other in a partitioned booth on the the circle.
You will automatically be allocated best available seats within this section of the venue.
Please arrive no later than 30 minutes after doors open to give us time to get you seated before the show.
Please all arrive together in your group with your tickets activated and ready for scanning.
We will hold lead ticketholder contact details for 21 days as part of NHS Track & Trace.
Includes £1 restoration levy.
A Table Of Four
Four tickets sat together at a table on the circle floor of the venue.
You will automatically be allocated best available seats within this section of the venue.
Please arrive no later than 30 minutes after doors open to give us time to get you seated before the show.
Please all arrive together in your group with your tickets activated and ready for scanning.
We will hold lead ticketholder contact details for 21 days as part of NHS Track & Trace.
Includes £1 restoration levy.
SEATING
THE UPPER CIRCLE (OF LIFE)
Upper circle tickets are available in quantities of up to 4 per order. A ticket guarantees you an unreserved seat.
Please arrive with your group to ensure you can be sat together.
Our upper circle is on the 5th floor of the venue, with toilet access on the fourth floor
Please arrive no later than 30 minutes after doors open to give us time to get you seated before the show.
We will hold lead ticketholder contact details for 21 days as part of NHS Track & Trace.
Includes £1 restoration levy.
STALLS
Below is an example of the stalls seating plan. Please note the layout and seating type will be dependant on the show you are seeing. All seats are allocated best available at time of purchase.
CIRCLE
Below is an example of the circle seating plan. Please note the layout and seating type will be dependant on the show you are seeing. All seats are allocated best available at time of purchase.
THANK YOU
Thank all for your support since we closed in March. The love & donations you’ve given us has not only been amazing but without it we wouldn’t have made it this far. We have just received further great news that we have been incredibly fortunate to be given an emergency grant by The Arts Council, which has given us some breathing space for another 6 weeks to be able to plan how we reopen and continue to look and apply for further funding and support. We’d like to take this moment to thank everyone at The Arts Council, The DCMS, The Music Venue’s Trust and the NTIA for all their support and assistance to us and all the venues and those effected in our industry to help us through this.
REOPENING PLANS
We realise that with physical distancing in place we will be trading at 75% under our usual capacity, which means we risk making a loss to open, but whilst we are still paying rent it’s a much more positive thing for us to do than remain closed. We want to be able to try and get our business back up and running so we can bring our staff back to work before the furlough scheme ends. We also want to being our amazing team of freelance staff & performers back to do what they love, which is creating shows, for you our incredible audience to comeback to – safely.
OUR FUTURE & UPCOMING SHOWS
Keep an eye on our What’s On Page for upcoming events, or join our mailing list HERE
In the meantime our crowdfunder is still open HERE
We aren’t out the woods yet, this is baby steps for us,
but we are excited about our future and we can’t wait to welcome you back.
Thank you all again from the bottom of our hearts,
Team Grand x
