All our shows, events and parties are going ahead as planned, but please be assured that the safety and health of all visitors and staff is our main priority and we are implementing recommendations and instructions appropriately, whilst still ensuring you have an amazing time with us.

We are closely monitoring official guidance from the World Health Organisation, Public Health England, Public Health Scotland, UK Government and local public health authorities and are working with event promoters and organisers as information evolves.

If you are attending, please follow the most up to date information on the Coronavirus that is available at:

World Health Organisation
Public Health England
UK Government
Scottish Government
NHS
Health Protection Scotland

Safety and Security

The ongoing safety of our customers, staff and performers is of absolute paramount importance, so if you’re visiting us, please take a moment to read the below information.

Security

Our management and security teams regularly review procedure and protocol with all staff. As with every live event, all arrangements are in continuous consultation and review with local authorities and the police. There are lots of things that go on behind the scenes, too: training exercises; new security measures – so please be patient if things take a little longer than you’re used to.

Your visit

Please can we ask for your help by arriving in good time, as we carry out security searches on entry.

Speak to us

If at any time you see or hear anything untoward, please speak to a member of our team – we’re here to help.

Travel light

Please plan ahead and do your best to travel as lightly as possible. Searches are in place, and we really don’t want to slow you down getting in. So if you really, really need to bring a bag, please make sure that it’s small, less than laptop size or just a small handbag. Any bag larger than a handbag will be required to be checked into our cloakroom.

Thank you.

We are always looking for excellent people to work with us, either on the bar and operational side or in marketing, promotions and production.

Please email allywolf@claphamgrand.com with a CV and brief covering letter explaining why you want to join our team. No experience necessary, all we ask is a passion for hospitality, nightlife, entertainment and being an all round good egg.

Our dress code is fashionably comfortable, so smart trainers are allowed as long as they’re not muddy from running round the football pitch all day!

Unfortunately we do not allow tracksuit bottoms, hoodies, flip flops or hats (apart from bowler, top hats or the odd fez) or any Hen or stag paraphernalia.

Tailored shorts are allowed like a jean or a nice chino, but we do not allow sports shorts.

Please call the venue on 020 7223 6523 from 10am – 6pm, Monday – Friday or e-mail info@claphamgrand.com with a description of your item, when you left it at the venue and your cloakroom ticket number.

We keep all lost property for 3 weeks, before donating it to Wandsworth Oasis, a local charity that raises money for HIV support and prevention projects in SW London through its 9 charity shops and community events.

Unless specified on an event listing, The Clapham Grand is an 18+ venue.

We will always specify on the event’s listing when this is not the case.

Ticket holders will not be admitted to an event or receive a refund if unable to present valid identification showing they are over the required age limit for the show they are attending.

Only a current passport, driving license, citizen card or home office approved proof of age card are accepted as valid forms of ID. Student cards are not accepted. If you are under 25 you will be asked for a second form of ID with your name on it, to confirm the photographic ID belongs to you.

For group bookings or private hire enquiries please email bookings@claphamgrand.com

As part of our bookings policy all table, area and private hire bookings must be aged 21+

Our guestlist is open for all Friday and Saturday nights unless stated otherwise and can be joined via our website:

Fridays

Saturdays

Joining the guestlist will not guarantee entry but will provide priority entrance (before midnight) and will give you a reduced rate of entry:

Both Friday and Saturday’s guest list entry is £5 before 11:30pm and £10 after.

If you are unable to find your tickets for an event please contact the ticket outlet you purchased from directly with any enquiries.

Ticket prices will be on the event listing for each date, via the What’s On page

For Friday club nights, £5 before 11pm or £10 on the door

For Saturday club nights it’s £10 on the door all night

The Grand prides itself on being a welcoming, safe place for all where the customer experience is given priority above all else. The Management reserves the right to refuse entry to the overly intoxicated, those suspected of being under the influence of drugs, overly large groups and single-entries (unless you can prove you are meeting friends in the venue)

The cloakroom is £2 per item.

The Clapham Grand does not accept or take responsibility for items of value stored within your garments or bags deposited in the cloakroom, please keep valuable items on you.

Items cannot be returned without producing a valid ticket. If you think you are likely to lose your ticket, please take a picture of it. If you lose your ticket we might release your items at the end of the night, at the discretion of the management on the basis you know your items well enough to adequately describe them.

If for any reason you have a ticket but we are unable to return an item left in the cloakroom, compensation is limited to a maximum of £50.00.

Although we do our very best to return left items, our responsibility ceases at the end of the night, on the day of your visit. We keep all lost property for 3 weeks, before donating it to Wandsworth Oasis, a local charity that raises money for HIV support and prevention projects in SW London through its 9 charity shops and community events.

For live shows and early evening events, please check the specific event listing

We are normally open everyday from 7pm till 3am

Club nights run from 10:30pm – 3am, every Friday & Saturday

Unfortunately when they built the venue in 1900, a car park wasn’t top of the priority list, and we advise everyone to use public transport where possible.

The area around The Grand is residential parking only. There is a secure car park underneath Clapham Junction station, where you can pay to park using the website JustPark.com which is the best value in the local area.

Entry to the venue will be denied for anyone found parking on Severus Road, Eckstein Road and Comyn Road out of respect for our neighbours.

We allow small consumer-type cameras into The Grand, but not professional SLR-type ones. Unfortunately we cannot issue photopasses or grant access to the photopit as this is done directly by the promoter for each event.

Looking for photos from our shows? Head to our Facebook page and view our galleries.

Photos from the weekend usually go up on a Tuesday morning, and e-mails sent later that day with links to the galleries if you left your e-mail with the photobooth assistant.

If you have accessibility requirements and wish to attend an event, first buy a ticket through any of our ticketing channels, then contact info@claphamgrand.com, prior to the show, with your name and access needs.

If the event is sold out we cannot sell extra tickets.

People with accessibility requirements may need to have someone with them. We offer disabled guests a complimentary ticket for personal assistants. This arrangement is made through the venue and not the ticketing agencies, please contact us at info@claphamgrand.com after purchasing your general admission ticket, with the name of your assistant, and we will put them on the guest list.

Please note, this excludes meet and greets or VIP packages.

If you need to bring any medicines, food or drink to manage a medical condition, or medical equipment you are welcome to do so. We don’t have any medical equipment at the venue. Please inform the manager on duty when you arrive before going through search.

We’re always keen to hear your ideas and suggestions, and welcome any feedback you have. If you enjoyed your experience with us, or if we didn’t reach your expectations for any reason please let us know with a message to info@claphamgrand.com and we will do all we can to resolve the situation.